FREQUENTLY ASKED QUESTIONS

A licensed pest controller is trained in a lot more than just applying chemicals. To be licensed they must pass a TAFE standard course including detailed modules in pest identification, breeding habits and biology. Their qualifications provide the knowledge and ability to use a range proven methods to stop pest activity and reduce the potential of future infestations.

As a starting point they inspect your house to look at any environmental factors triggering the infestation. They know how and where to check for breeding areas and entry points. Once they know the extent of the problem, they will help you select the most appropriate treatment.

Many of the treatments used in residential pest control are also used in hospitals, restaurants, cafes and food manufacturing plants.

If a chemical treatment is required a pest controller will use only the minimum amount required to do the job, in the areas where it will be most effective. The treatments are designed to have an immediate impact and also provide ongoing protection. Any chemical treatment has to be approved and registered by the Australian Pesticides and Veterinary Medicines Authority (APVMA) and applied only at the rates and strengths stipulated on the approved label.

Based on their experience and knowledge a pest controller will recommend what you should do to avoid or minimise further problems, for example blocking off access points or controlling moisture level.


Yes. We ONLY use the latest technically advanced registered pesticides that are Environmentally friendly, Low toxicity, Safe to humans and pets.

All our products are registered by the industry watchdog, APVM (Australian Pesticide and Veterinary Medicines Authority) and NSW Dept of Health to ensure they are safe for humans and non target species. http://apvma.gov.au.

The treatments are also used in hospitals, schools, child care centres, food manufacturing and many other sensitive situations. Material Safety Data Sheets (MSDS) are available available on request.


No. You can remain inside the property, as exposure to chemicals is minimal. We treat inside walls and cavities, inside the cupboards,back of drawers, inside the roof and pest harbouring areas.

Chemicals have a very low toxicity

There is no odour, no stains.


For the average home it is recommended to have pest control done by a qualified and registered technician annually

For a working environment it is recommended for OH&S considerations to have pest control carried out at least 6 monthly.

For commercial food establishments you will find most local council requirements recommend to have pest control carried out quarterly.


This will vary greatly depending on the type of pest and the level of infestation. Most pest control companies will give you a price for a standard pest treatment but make sure you understand exactly what you are getting for that price. A good pest controller will explain this for you.


Generally a yearly inspection for termites and other pests is the best way to minimise pest infestations from developing. Depending on the type of pest and environment more regular treatments may be required.


Treatment is a general term use to simply describe the many methods and options available to a licensed pest controller.

Options include gels, pastes, baits, granules, dusts, mist sprays or water based liquid sprays. The type of application used is determined by the type of pest, infestation severity and the access to the problem area. In some situations more than one type of treatment may be required.


No. Termites are commonly called white ants even though are a not an ant at all. Worker termites are white in appearance and both termites and ants are insects - these are the only similarities.


Generally No. Our products are Odourless and do not stain. If on the rare occasion we find a need to use a product with tempoary odour we will discuss with you before use.


Our treatments will see a strong reduction in the level of pests although total elimination may take several days. It's not unusual for pests to move about after a treatment. For example cockroach gels or baits are designed to encourage movement towards the bait.


Australian Standards recommend at least every year for homes south of the Tropic of Capricorn and every 6 months for north of the that tropic.